08/21/2008 How to claim your missing items from package.   Dear all~ Please make sure your bags were not full or out of carrying weight to receive the items from the packages (or your bonus reinforcement gems). If you didn't receive any of the items due to the above reasons, please visit the reward undertaker. You can find the rewards undertaker at following location. * Playing Ground Lobby(25,49) * Gion(41,179) * Greenville(53,178) * Ilium(26,76) * Baghdad(48,161) * Emerald City(14,31)